Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy describes how Pilgrim Law Office, PLLC ("we," "us," or "our") collects, uses, and protects the personal information of visitors and clients. By using our website, services, or communicating with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, including but not limited to:

- Name

- Contact information (e.g., phone number, email address, mailing address)

- Transactional details related to our services

2. Purpose of Information Collection

We collect personal information for the following purposes:

Customer Service: To provide you with support, respond to inquiries, and fulfill requests.

Compliance: To comply with legal and regulatory requirements, including those outlined in the Texas Business and Commerce Code and other applicable laws.

Marketing: To inform you about updates, services, and promotions, provided you have not opted out of such communications.

3. Information Sharing

We respect your privacy and take protecting your data seriously. We do not sell or share your personal information with third parties, except:

- When we have your explicit consent.

- As required by law or legal process.

- To trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

4. Communication Preferences and SMS Terms & Conditions

We offer various communication methods, such as text messaging, direct messaging, and other platforms. You have control over your communication preferences and may:

- Opt In/Opt Out: You can opt in or out of communications by notifying us in writing or by following the opt-in/opt-out instructions provided with each communication method.

- Implied Consent: Initiating or responding to a communication with us will be considered permission to use that method of communication unless you explicitly request to opt out.

Types of Messages:

Clients can expect to receive the following types of messages via text messaging:

- Appointment reminders

- Requests for or updates to information

- Time sensitive notifications

Messaging Frequency:

Messaging frequency may vary.

Message and Data Rates:

Message and data rates may apply.  Text communications are billed at the same rate as other communications in your contract.

Opting Out:

To opt out at any time, text/message STOP.  

Help:

For assistance, text HELP or visit our website at www.pilgrimlaw.com or contact our office at 281-516-7054.

For further details, please visit our Privacy Policy at https://www.pilgrimlaw.com/privacypolicy and our messaging Terms of Service at https://www.pilgrimlaw.com/sms.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to secure your data, no method of transmission or storage is entirely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

- Access the personal information we hold about you.

- Request corrections or updates to your information.

- Request deletion of your information, subject to legal or regulatory obligations.

To exercise these rights, please contact us in writing at 211 Commerce Street, Tomball, Texas 77375 or by email at info@pilgrimlaw.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Texas-Specific Compliance

We adhere to the Texas Business and Commerce Code, including requirements to safeguard sensitive personal information and notify affected parties in the event of a data breach. If you are a resident of Texas, you have additional rights under applicable state laws, and we are committed to complying with these requirements.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Pilgrim Law Office, PLLC

211 Commerce Street

Tomball, Texas 77375

info@pilgrimlaw.com

281-516-7054